Join our Team

Lounge manager

The job

Do you want to be a part of the next big thing in Amsterdam? Because THE ENTOURAGE GROUP is adding a new brand to the family. For our newest addition COCO Lounge & Bar, we are looking for a motivated, jack-of-all trade Lounge Manager to lead and guide the team.

Our new venue is located 91 meters high and offers an exquisite, panoramic view adding to the exhilarating and cosmopolitan experience. 

Our COCO Lounge Manager is responsible to ensure an efficient running of the lounge operations at all times in line with the laws and the agreed standards, and consistently ensure a service and product delivery with a high degree of client care and service. As our Lounge Manager, you will oversee the lounge & bar, to ensure a positive and unforgettable guest experience. Furthermore, the Lounge Manager is responsible to lead the team in a motivational atmosphere and to lead by example.

 

Responsibilities

  • Builds relationships with the lounge guests and provide customer support by resolving their complaints efficiently and effectively
  • Strive to anticipate guests (and VIP guests) needs wherever possible and to react to these to enhance client’s satisfaction
  • Take full responsibility for the operation of the lounge and bar
  • Deal with customer complaints by following the correct procedures
  • Supervises and directs the prompt, efficient, and courteous service to all guests
  • Handling payroll and scheduling
  • Maintain high standards of quality, hygiene, health and safety for all employees and guests
  • Performs related duties and special projects as needed
  • Implements cost control procedures in order to maximize profitability
  • Conducts training when needed
  • Conducts daily briefings and participates in other meetings as needed to obtain optimal results
  • Ensure compliance with sanitation and safety regulations

 

Profile

Our ideal Lounge Manager will have club/dining/hotel and high profile-guest experience. You possess a dose of high energy, passion and motivation to drive a team too collaboratively. Food & beverage/cocktails knowledge and experience is critical for success in this role.

 

Requirements

  • A proven management track record gained from working in some of the European most respected lounge/clubs
  • Minimum 3 years professional experience in the desired position
  • Fluent speaking, writing in English & Dutch
  • Strong management skills
  • Willingness to work during peak hours, including nights, weekends, and holidays
  • Ability to quickly integrate into a team and be recognized as a leader
  • Passionate about high-end, fine dining concepts
  • HACCP food hygiene certificate and SVH mentor diplomas are a plus
  • Organised, an excellent communicator, hands-on manager
  • Strong influence, interpersonal, communication, problem solving and creative solution generation skills
  • Able to delegate effectively with a sense of professionalism

 

Interested?

Please email your motivation and CV to: careers@coco-amsterdam.com
 

COCO Lounge & Bar is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, Bepita, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE.

www.the-entouragegroup.com

Bar manager

The job

Do you want to be a part of something sensational? Because we are currently looking for a confident, passionate and customer focused Bar Manager to join our brand new team. Our newest addition COCO is located on the rooftop of Benelux largest newly built hotel, Nhow Amsterdam; you are a star in making and creating exotic cocktails and do you possess a passion for working with premium tequilas.

Your job as our COCO Bar Manager will be to ensure that the bar runs smoothly on a daily basis. As a Bar Manager you will play a key role in providing sensational experiences for our guests. You will be the face of our brand new restaurant, for every guest that walks through our door. That’s why we are looking for someone who can enjoy working with people and is passionate about delivering the highest standards of an incredible guest service.

We are looking for an outgoing and hands on individual, with great knowledge of cocktails, spirits and beverages in general. The ideal candidate will possess also excellent service skills, and thrives in a busy work environment. Our Bar Manager is also leading the bar team in a motivational atmosphere and will lead by example.

 

Responsibilities

  • Recruiting of staff members
  • Training of current staff and new team members
  • Managing your team and constantly raising the bar
  • Creating new menus
  • Creating wine pairings for existing menus
  • Main contact with suppliers
  • Keeping up to date with licensing legislation and taking legal responsibility for the premises
  • Enforcing health and safety rules
  • Be responsible for ensuring the perfect of every drink every time to minimize waste

 

Requirements

  • A demonstrable passion for food concepts and creation, with a good working knowledge of wines, spirits and cocktails
  • You have an eye for detail
  • A strong desire to develop a career in high-end restaurants
  • Exceptional customer care skills
  • Empathy for your colleagues
  • Ability to work under pressure
  • Aim to deliver excellent presentation skills
  • Organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit

 

Interested?

Please email your motivation and CV to: careers@coco-amsterdam.com
 

COCO Lounge & Bar is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, Bepita, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE.

www.the-entouragegroup.com

Assistant manager

The job

For our newest addition: COCO Lounge & Bar, we are seeking a self-motivated, energetic Assistant Manager who possesses a passion for hospitality and fostering a great sense of teamwork. If you are the right one for this opportunity, you already have experience in a senior restaurant management role. You have worked in a fine dining; fast-paced restaurant and you possess a talent for leading and inspiring others. The Assistant Manager manages subordinate employees via the Supervisors during the shift and ensures appropriate professional standards of behavior, work standards, productivity, practices and customer care are enforced. Our ideal COCO Assistant Manager ensures that the whole team has the complete knowledge of F&B service techniques, all menus, drinks lists and specialties offered in the Restaurant & Bar and served to correct standards. You maintain effective communication within the team and to attend meetings and training sessions when required. You hold daily staff briefings in the absence of the General Manager or when you are on duty.

 

Responsibilities

  • To lead by example, building an effective team, direction, coordination and evaluation of departments
  • Ensure service is maintained at the utmost of quality levels
  • Selection and interviewing
  • Training and development of employees
  • Be present on the floor during service, touching tables and making guest connections and build business
  • Be able to assist with local business outreach, concierge visits
  • Carry out probationary period reviews and midterm reviews
  • Maintain all corporate mandates
  • Addressing complaints and resolving problem
  • Perform all duties while following all health department sanitation requirements

 

Requirements

  • Fluent speaking, writing in English & Dutch
  • Minimum of 2 years of direct food/retail management experience
  • Proven track record of building sales, increasing profits, staff development
  • Hands-on leadership with a strong focus on service and hospitality
  • Proficient computer skills using Microsoft applications (Word, Excel, etc.)

 

Interested?

Please email your motivation and CV to: careers@coco-amsterdam.com
 

COCO Lounge & Bar is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, Bepita, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE.

www.the-entouragegroup.com

Head hostess

The job

For our newest addition: COCO Lounge & Bar, we are looking for a strong and energetic Head Hostess, who is comfortable in a fast-paced, downtown environment. Our COCO venue is located at the 24th floor of Benelux largest newly built hotel Nhow Amsterdam Rai.

As our Head Hostess, you will take the hostess team to the next level & set the tone for the evening and future for all our guests. This position is service oriented and extremely outgoing. You will invite guests into the restaurant, inform guests about our dining options and lead them through the ideal options for them, and provide a “wow” and sensational experience for guests who may visit us for the first time.

The role of a Head Hostess is essential in creating an unforgettable experience for all the guests of COCO. You will provide our guests with a warm and sincere greeting and to ensure any of their special requirements are carefully communicated to the rest of the COCO team. Our Head Hostess is also leading the hostess team in a motivational atmosphere and has a complete knowledge of F&B service techniques, all menus, drinks list and specialties offered in COCO and served to the correct standards, to pass on. You lead by example and make sure your team is always spot on.

 

Responsibilities

  • A warm and welcoming delivery while processing our valued reserved and walk-in guests
  • Excellent customer service skills in person and over the phone
  • Positive attitude and aim to provide communication skills
  • Maintain relationships with concierges all over Amsterdam
  • Setting up events & executing them
  • Organizing trainings for your team
  • Capable of doing interviews and appraisals
  • Contribute your part to the management team
  • Final responsibility of all bookings, reservations, complaints & VIPS
  • Maintain a clean reception and working area
  • Cater to guests who require extra attention (e.g. children, elderly)

 

Job requirements

  • Previous work experience as a hostess (team leader)
  • Fluent speaking, writing in English & Dutch
  • Excellent customer service skills in person, in writing and in speaking
  • Availability to work in shifts as needed
  • Flexible availability on nights and weekends
  • Good physical condition to walk and stand during an entire shift

 

Interested?

Please email your motivation and CV to: careers@coco-amsterdam.com
 

COCO Lounge & Bar is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, Bepita, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE.

www.the-entouragegroup.com

Head waiter/waitress

The job

We are looking for a confident Head Waiter/Waitress to join our brand new team for the COCO Lounge & Bar brand. The newest addition of The Entourage Group is located at the rooftop of Benelux highest hotel, with a sensational 360° view. As a Head Waiter/Waitress you will be required to run the lounge with a compact team of staff to provide an unforgettable, overall experience for our guests. Our COCO team is looking for someone who enjoys working as a team and providing efficient and incredible service to our customers. As a Head Waiter/Waitress you will not only uplift the guests dining experience during their visit, but you will also uplift your team to the next level. We are looking for an individual who will have the patience, personality and perseverance to thrive in this role and who can multi-task various duties. Furthermore, you should be a team player, be able to effectively communicate with your colleagues and lead by example.

 

Responsibilities

  • Be able to lead by example to ensure your high standards filter through the floor team
  • Be fully responsible for assisting in the smooth running of the restaurant, staff management and training along with ordering and stock control
  • Report to the Assistant General Manager
  • Present menu and provide detailed information when asked (e.g. about the shared-dining concept, ingredients or potential food allergies)
  • Offer menu recommendations upon request
  • Coordinate the communication between the floor and the kitchen team
  • Coordinate the table settings
  • Positive attitude and aim to provide great communication skills

 

Requirements

  • Work experience as a Head Waiter or Head Waitress
  • Strong team player
  • A strong desire to develop a career in high-end restaurants
  • Attentiveness and patience for customers
  • Aim to deliver excellent presentation skills
  • Organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts
  • Fluent speaking, writing in English & Dutch

 

Interested?

Please email your motivation and CV to: careers@coco-amsterdam.com
 

COCO Lounge & Bar is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, Bepita, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE.

www.the-entouragegroup.com

Hostess

The job

For our newest addition in Amsterdam, we are looking for some new “shining stars” who will make sure that our guests will have an amazing experience. A warm smile and a friendly conversation go a long way in making someone feel welcomed and our COCO Hostess team creates the guests first and lasting impression. As a Hostess you are responsible for creating a warm, friendly and incredible environment for the COCO guests’ dining experience. Our COCO Hostess thrive on making loyal guests by taking them to their seats and presenting them with clean menus in a courteous, quick and professional manner, and greeting them with a warm and genuine goodbye. Ultimately, you'll ensure that we provide excellent guest service and a pleasant dining experience to our guests, always with a smile.

 

Responsibilities

  • A warm and welcoming delivery while processing our valued reserved and walk-in guests
  • Excellent customer service skills in person and over the phone
  • Positive attitude and aim to provide communication skills
  • Provide accurate information and monitor waiting lists
  • Escort customers to assigned dining or bar area
  • Provide menus and explain the concept to our guests
  • Bidding goodbye
  • Maintain a clean reception and working area
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist waiter staff as needed

 

Your profile

For this role, you should be people skilled and motivated to make sure our guests have an unforgettable dining experience from the moment they arrive until their departure. The ideally candidate for this role has excellent communication skills, a passion for hospitality and thrive in a team based environment.

 

Job requirements

  • Previous work experience as a hostess
  • Excellent customer service skills in person, in writing and in speaking
  • Availability to work in shifts as needed
  • You are located in Amsterdam (or nearby)
  • Flexible availability on nights and weekends
  • Good physical condition to walk and stand during an entire shift
  • English needs to be spoken fluently

 

Interested?

Please email your motivation and CV to: careers@coco-amsterdam.com
 

COCO Lounge & Bar is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, Bepita, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE.

www.the-entouragegroup.com

Waiter/waitress

The job

We are looking for waiters and waitresses who can uplift our guests dining experience during their visit in our sensational, newest addition: COCO Lounge & Bar. The LALO team is looking for individuals who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving guests, providing detailed information on menus, multi-tasking various duties and together with the team taking COCO to the next level. To be a successful Waiter or Waitress, you should be polite with our guests and make sure they enjoy their COCO experience. You should also be a team player and be able to effectively communicate with your colleagues. Keep in mind that Waiter/Waitress duties may require working in shifts and/or during weekends and holidays. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

 

Responsibilities

  • Greeting customers
  • Present menu and provide detailed information when asked (e.g. about the shared-dining concept, ingredients or potential food allergies)
  • Prepare tables by setting up silverware and glasses
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Communicate order details to the kitchen team
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems to your manager
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Positive attitude and aim to provide great communication skills

 

Requirements

  • Work experience as a Waiter or Waitress
  • You are located in Amsterdam (or nearby)
  • Attentiveness and patience for customers
  • Aim to deliver excellent presentation skills
  • Organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • The ability to speak English
  • Flexibility to work in shifts

 

Interested?

Please email your motivation and CV to: careers@coco-amsterdam.com
 

COCO Lounge & Bar is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, Bepita, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE.

www.the-entouragegroup.com

 

Storekeeper

The job

We are looking for a hands-on Storekeeper, who will work further on the success of our newest addition: COCO Lounge & Bar. In the position of a Storekeeper, you are responsible for the operational administration, logistics and storing of the entire range of goods at COCO Lounge & Bar.

Together with the storekeepers team you are responsible for making and receiving orders, carry out checks on incoming goods and managing the stores. You will be also managing the daily internal ordering system ensuring that the different departments are always stocked up within a timely manner, to keep our guests always satisfied. Furthermore, you play a central role in the end of month stock take, resolving delivery issues and liaising with different third party companies.

For this position we are looking for someone who will be motivated, energetic, a team player, someone who knows how to multi-task and who has the ability to set priorities within your diverse range of daily tasks.

 

Responsibilities

  • Check inventory records for accuracy
  • Receive, unload, and shelve supplies
  • Compile reports on various aspects of changes in production or inventory
  • Keep records of items shipped, received, or transferred to another location
  • Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping
  • Find, sort, or move goods between different parts of the business

 

Requirements

  • Flexible and hardworking
  • Physically fit
  • The ability to speak and write in English
  • Knowledge of proper bookkeeping and inventory management
  • Analytical
  • Early starter
  • Willingness to work and learn
  • Skilled with Excel, is a pre

 

Interested?

Please email your motivation and CV to: careers@coco-amsterdam.com
 

COCO Lounge & Bar is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, Bepita, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE.

www.the-entouragegroup.com

Bartender

The job

We are looking for enthusiastic ‘cocktail-loving’ new colleagues in Amsterdam, who wants to be a part of the brand new COCO team. The ideal candidate is a driven team player who has experience serving cocktails and special drinks. The COCO Bartender ensures all guests are served drinks or food within the bar in a friendly and efficient manner in accordance with company standards. You welcome and greet all guests in a friendly, professional and sincere manner and ensure all guests approaching the Bar counter are acknowledged and served. You prepare cocktails and special drinks and follow up with spot checks to ensure a consistent quality of drinks is guaranteed. You ensure that the Bar area is prepared correctly for excellent service. The Bartender has a complete knowledge of F&B service techniques, all menus, drinks lists and specialties offered in the Bar and served to the correct COCO standards.

 

Responsibilities

  • Greeting customers
  • Serve and prepare all cocktails for the dining room
  • Pull all wines necessary for guests
  • Manage customers seated/standing in the bar area
  • Assist guests with food orders
  • Manage drink transfers and all financial transactions at the bar
  • Provide a timely greeting to all guests
  • Positive attitude and aim to provide great communication skills

 

Requirements

  • Work experience as a Bartender
  • Attentiveness and patience for customers
  • Aim to deliver excellent presentation skills
  • Organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • You are located in Amsterdam (or nearby)
  • English needs to be spoken fluently
  • Ability to have a flexible schedule

 

Interested?

Please email your motivation and CV to: careers@coco-amsterdam.com
 

COCO Lounge & Bar is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, Bepita, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE.

www.the-entouragegroup.com

Barback

The job

The COCO Barback is responsible for ensuring that the COCO bar team always has the tools required to serve customers continuously on shift. Our Barback will keep all of the stations fully stocked with products, utensils and ice at all times. Our ideal candidate is interested in growing into a bartender role and someone who can work well under pressure in a team environment. Our Barback must be very personable, organized, and diligent in completing tasks. This fast paced environment asks COCO barback to perform at the highest level, ensuring excellent service to our guests and our COCO team members on the floor.

 

Responsibilities

  • Making sure everything is properly stocked
  • Basic prep work behind the bar
  • Assists guests in making food and beverage selections
  • Positive attitude and aim to provide great communication skills

 

Requirements

  • Attentiveness and patience for customers
  • Passion for hospitality
  • English needs to be spoken fluently
  • Aim to deliver excellent presentation skills
  • Organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Ability to have a flexible schedule and be able to work on nights, weekends, and or holidays

 

Interested?

Please email your motivation and CV to: careers@coco-amsterdam.com
 

COCO Lounge & Bar is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, Bepita, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE.

www.the-entouragegroup.com